WHAT DOES THIS MEAN FOR YOU? As a potential customer this means that our services have been fully checked by independent industry experts, our company has gone through various checks from insurance, customer services, complaints procedures, legality, financial credit checks, accessibility etc meaning you know you will be dealing with an established, well run business. What’s more, being a member of the Which? Trusted Traders means you have access to the ADR scheme (Alternative Dispute Resolution) in the very rare event that something goes wrong. Whilst we will always work with you to get the very best results for you, if for some rare reason we can’t agree then Which? ADR team will step in to resolve the issue amicably for both sides.